FAQ & Shipping

Frequently asked questions

How long does shipping take?

We prepare your order in 1-3 days. Delivery in the European Union normally takes between 7 and 20 working days depending on the country.

How much does shipping cost?

Shipping isfreeto Spain and the entire European Union. VAT is included in the price.

What countries do you ship to?

We ship to the entire European Union, with prices and currency adapted to your country.

Can I return a product?

Yes, you have30 daysfrom reception to return it. The product must be unused. Write to us at jsnhcore@gmail.com and we will help you.

How do I contact you?

By email — we respond in less than 24 hours.